Is Arrogance in Nightlife Good Business?

by JRL
01.25.2010

Pull my hair, spit in my face… is gratuity included?

There is nothing that confounds me more than the dysfunctional club-patron relationship, which occurs between the hours of midnight and 4 a.m.; club-goers have rolled over and accepted the attitude and adversarial interface that has become New York nightlife.

I’d sooner buy a ticking magnum of “Absolut Infidel” at a club called Hezbollah than contribute to a venue that treats me like Ari Gold trading stocks on the phone at a Waffle House in Washington Heights. What baffles me is that club-goers accept this Whitney-Houston-style abuse, but the belligerence doesn’t end past Bobby Brown’s velvet rope. From Doberman doormen, to bitchy bartenders and matador matrons, I just want to ask the putzes customers: is there any other hospitality or service business where you’d allow yourself to be treated like such a degraded doormat?

If you walk into a Lexus dealership with a certified check and someone with an earpiece pushed you and demanded you move from where you’re standing, you’d use OnStar to locate Ray Catena and hunt him down with a tire iron. Hospitality in New York City nightlife is Holiday Inn service at Ritz Carlton prices. The only other businesses where patrons are told, “we don’t need you, you need me” are operated on street corners across from Methadone clinics.

“Ballers” are turned into battered wives who are afraid to leave, literally hit with a “club” repeatedly burning their hands on the Kettle-1-OAK. Here’s the deal (or no deal): if you’re going to swipe plastic like Howie Mandel in his dressing room, make sure dignity is the “case.”

Click here to follow JRL on Facebook and Twitter. For more JEWced be sure to check back every Monday at clubplanet.com/jrl.

The comments stated in this column are Justin Ross Lee's personal opinions and do not represent the opinion of Clubplanet.com or any one of its parent companies.

 

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