Anne (unregistered)
says:
(08.04.2009)
Pay to get treated like garbage!
WORST customer service I've ever paid so much for.
Pro - retro atmosphere, occasional sexy dancers, occasional cheap promos.
CONS
Overpriced food and drinks, even during happy hour.
No matter how much money you've already spent, you must spend an additional $25 per person if you want to sit down at a table.
Your waitress, Veronica, will forbid you from ordering from others.
She will then IGNORE you after your first order (she's busy with real table customers)
You will have to get the right sauce for your food from the busboy
Your food is cold by the time you get it
You will have to get a glass of water from another busboy
Which you asked for an hour ago from your waitress, Veronica.
An 18% service fee will be added to your tab.
You will be polite but clear when you express your dissatisfaction.
Veronica will spit "That's fine" at you.
Barbara, the general manager, will pretend to listen to you.
She will then cut you off with "I'm busy" and leave.
John, the manager, will clean up Veronica and Barbara's mess by being the only person possessing any professional courtesy in the entire establishment.
John will apologize for the attitude you have paid to endure this evening, and take off the 18% service fee (if you weren't dumb enough to pay it already).
Veronica will then talk behind your back to the bouncers, pointing and glaring at you from across the room.
You will nod at her to be polite, but she will turn her head away haughtily, showing you her back.
You cannot say it is an unfamiliar sight.
